At Mexatrade, we prioritize your satisfaction and aim to provide a hassle-free shopping experience. Our refund and return policy is designed to ensure that you can shop with confidence and peace of mind.
Refunds:
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Processing: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days.
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Method: Refunds will be issued to the original payment method used during purchase. In cases where cash on delivery was used, we may offer store credit or a bank transfer.
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Exchange Option: If you prefer, you can opt to exchange your item for a different size or variant instead of a refund.