English
Mexatrade Privacy Policy
At Mexatrade, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.
1. Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, and delivery address.
- Payment Information: We collect payment details necessary to process your transactions. These include credit/debit card details or mobile money account information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browsing activity, and device details, through cookies and similar technologies.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders, including delivery and payment, and communicate with you about your order status.
- Customer Support: To provide customer service and respond to your inquiries and requests.
- Marketing: To send you promotional offers and newsletters, where you have consented to receiving them. You may opt-out at any time.
- Improvement of Services: To analyze usage data and improve our website, products, and services.
3. Sharing Your Information
- We do not sell or rent your personal information to third parties. Your information may be shared with:
- Service Providers: Companies that perform services on our behalf, such as payment processing, delivery, and marketing.
- Legal Obligations: When required by law or to protect our rights, safety, and property.
4. Data Security
- We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these measures, no method of transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
- Our website uses cookies to enhance your browsing experience by remembering your preferences and providing tailored content. By using our website, you consent to our use of cookies.
6. Your Rights
- Access and Correction: You have the right to access and update your personal information at any time by logging into your account.
- Data Portability: Request a copy of your personal data in a structured, commonly used format.
- Right to Erasure: Request the deletion of your personal information, subject to legal and contractual restrictions.
7. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be notified through email or site notifications.
8. Contact Us
- If you have any questions or concerns regarding this Privacy Policy, please contact us at [customer support email].
Thank you for placing your trust in Mexatrade We value your privacy and are committed to protecting your personal information.
